Identifying Project Deliverables

 

The importance of identifying project deliverables and knowledge transfer requirements for LAN cabling installations

 

The four main deliverables we believe every LAN cabling installation should have.

Free Download: Identify Project Deliverables (LAN).pdf

The end of a LAN build-out is often a great moment of accomplishment and relief for all involved. Once all the structured cabling has been installed, requirements met, and production deadlines met, it can be easy to overlook some of the “formalities” at the end of a project. However, properly identifying project deliverables and transferring knowledge at the beginning of the project can help ensure a smooth transition and quick project closure.

#1 Test results

Both copper and fiber make up the backbone of a LAN. Demonstrating that the cabling and fiber has been tested and certified is an important part of completing a LAN build out. Copper cabling should be tested to Telecommunications Industry Association (TIA) Level III standards and fiber optic cabling should be tested using an Optical Time Domain Reflectometer (OTDR). In both cases, the test results in PDF format should be a deliverable that is handed over at the close of the project.

#2 As built drawings

As built drawings provide a detailed blueprint of how the cabling was actually installed and labeled. This enables IT to have a precise understanding of the network installation.

#3 Pictures

Pictures not only make clear what was achieved on the project, they also help those responsible for maintaining the network afterwards. Maintaining and troubleshooting Layer 1 and Layer 2 issues requires a detailed knowledge of how the network was built. A clear reference point enables quicker mean times to repair and more efficient troubleshooting, especially for remote IT departments.

#4 Warranty documents

Invariable, hardware breaks, cables fail, and issues occur after a LAN is up and running. On  occasions these issues are related to failures and defects. Ensuring that the parties responsible for the LAN going forward have all relevant warranty documentation helps ensure that the end user understands who to contact and what to expect should something fail. For these reason, providing warranty documentation to the responsible party at the end of a project is important.

As we have seen, transferring knowledge and providing specific deliverables help ensure a successful LAN build-out becomes a successful production LAN.

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Removing risk begins with removing assumptions

Communication, Documentation and Seeing Around Corners are the big three roles for risk mitigation.

Communication

Early, Frequent and granular communication streamlines any project, but especially WAN Ethernet installations with construction requirements.  

Documentation

Documentation is critical.  Email communications, project agreements, field notes and project conversations should all be recorded and appropriatly dispersed immediatly.

Seeing Around Corners

It is all about expierence.  Knowing what questions to ask, what tasks to prioritize and which stakeholders to approach (and in which order) is paramount to project success.

Learning through experience

We are continously learning and adjusting to make our process better.  We install hundreds of projects each quarter for our customers…and we use that expierence to make future customer expierences better.

Sometimes you should take the road more traveled.

 

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Initial Planning

We know what questions to ask

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Budgets

We know how to reduce risk and accurately budget costs

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Installation

We install WAN projects weekly across the country

Save valuable time, frustration and money with our expertise